Customer Feedback

I purchased an SMHUB ESSENTIAL and configured it as a controller for a Zigbee network, a Zigbee2MQTT network, and a Z-Wave network. I had some trouble configuring it, but thanks to the endless patience of SMLIGHT's technical support, I finally got it working. I was able to replace three separate antennas for the three networks with a single device, which is also PoE-enabled, allowing me to plug it into an Ethernet port.

Przeprowadziłem pełną migrację mojej sieci Zigbee z ZHA na Zigbee2MQTT wykorzystując koordynator SLZB-MR3U (EFR32MG24). Sieć składa się z 60 urządzeń różnych producentów (Aqara, Philips Hue, IKEA i innych). Początkowo napotkałem problem z trybem Packet Mode, jednak zespół SMLIGHT bardzo szybko przeanalizował logi i udostępnił testową wersję firmware, która całkowicie rozwiązała problem. Po aktualizacji wszystkie 60 urządzeń zostało poprawnie zmigrowanych i działają stabilnie. Co więcej, udało mi się bez problemu sparować urządzenia Philips Hue, które wcześniej sprawiały problemy na innym koordynatorze opartym o CC2674P10. Na duży plus zasługuje również kontakt z supportem. Odpowiedzi były rzeczowe, zespół analizował logi i nie zakończył zgłoszenia, dopóki problem nie został rozwiązany. Jestem bardzo zadowolony zarówno z samego urządzenia, jak i z jakości wsparcia technicznego. Zdecydowanie mogę polecić produkty SMLIGHT każdemu, kto buduje większą i bardziej wymagającą sieć Zigbee opartą o Home Assistant i Zigbee2MQTT.

I'm very happy with my SLZB-MR5U! It's nice, and seems to work quite well managing my Zigbee Network. Didn't give thread a try yet, but good to know it could do both! Also had some questions with configuration, which were promptly answered in a support ticket. Thanks!

Der Support ist super, hilft immer, schnell und zielgerichtet.

Quisiera expresar mi más profunda y sincera gratitud por el excepcional apoyo que recibí durante todo el proceso de resolución del problema con el dispositivo SLZB-06M. Desde el primer momento en que me puse en contacto con ustedes, fui tratado con amabilidad, profesionalidad y eficacia. Identificaron rápidamente el problema, me ofrecieron una unidad de reemplazo sin coste alguno y la hicieron llegar a mi domicilio en menos de una semana. Eso es realmente extraordinario. Me complace comunicarles que el nuevo dispositivo funciona ahora perfectamente como coordinador Zigbee, mientras que la unidad defectuosa ha podido configurarse con éxito como router Zigbee, ampliando la cobertura de mi red. Toda mi red Zigbee fue reconocida automáticamente y ha estado funcionando de forma estable desde entonces. Ojalá más empresas trataran a sus clientes de la manera en que ustedes me han tratado a mí. Su dedicación a la satisfacción del cliente y la calidad de su servicio posventa son verdaderamente sobresalientes y constituyen un magnífico ejemplo para todo el sector. Gracias de todo corazón. Se han ganado un cliente fiel y no dudaré en recomendar SMLIGHT a cualquier persona que busque soluciones Zigbee fiables y con un excelente soporte.

Just received, I'm not confident with this product. The documentation is missing. I already have a wonderdul SLZB-06 working fine on Zigbee. I want to add Matter on Thread and ZWave in the same way.

I purchased the SLZB-MR4U to extend my Zigbee network into an outbuilding while also future-proofing my smart home with Matter support. The hardware quality is outstanding, and it's clear that a lot of thought has gone into the design. The software is equally impressive, with regular updates and continuous enhancements. When I had a few technical questions, the support team was exceptional. They were knowledgeable, responsive, and provided clear solutions that quickly resolved my issues. Overall, I'm extremely pleased with both the product and the customer service. I'll definitely be looking to replace my main coordinator with another SMLIGHT device in the near future. Highly recommended.

I hate you did not use any screws to make it simple to be opened! I bought add-ons and I am really pissed off I have to take it apart using my fingers not to damage the case.

Koristim ga oko godinu dana, povezano je stotinak različitih uređaja, problem sam imao samo jednom, a podrška je uvek bila tu i pomogla mi da ga rešim! Smatram da je ovo najbolje rešenje za integraciju zigbee uređaja u pametnu kuću na bazi Home Assistant. --- Пользуюсь около года, подключено около сотни разных уствойств, проблема была лишь однажды и саппорт был всегда на связи и помог решить проблему! Считаю лучшим решением для интеграции zigbee устройств в умный дом на базе Home Assistant. --- I’ve been using it for about a year now with around a hundred different devices connected. I’ve only ever run into an issue once, and support was right there to help me sort it out! Honestly, I think it’s the best solution for integrating Zigbee devices into a Home Assistant-based smart home.

An excellent dual radio product. The zigbee network is very stable, a huge improvement compared to what i used before. It also features a powerful and easy-to-configure ui. 👍

Réponse très correct, merci pour l'aide.

Easy to setup for ha zigbee2mqtt, much better and elegant solution than an usb dongle, especially if poe power is available

i migrated my Zigbee and Thread Network to the MR4U. OLD: SLZB-06MU and an self flashed ESP32-S3+ESP32-H2 OTBR NEW: SLZB-MR4U with native OTBR (SLZB-OS 3.2.6.dev0) Zigbee on CC2674P10, Thread on EFR32MG26, OTBR native on the slzbOS. Integrated in my existing Apple Thread Network. with the IEEE duplication and some tweaks in zigbee2mqtt i migrated my whole zigbee network with 138 devices. Great Product, great Support!

I bought the gateway to use with Thread, as I was planning to use the new Ikea Thread products. But it turned out the product did not yet support Thread. So that was a disappointment, and the reason I don't give them 5 stars. I wrote to support, and they told me it is being implemented. After a few days I prodded them again, and we started to go back and forth with some firmware versions. After some 3 or 4 tries and a little more than a week, I got a firmware version that worked. The system works well now, is stable, and looks well built. The design is nice, and now that the Thread firmware works, I can recommend it without reservations. :)

Good support. they even put images for a better understanding

NOT plug and play!! Have 3 other border routers but can not get the MR4U to show up in the list of border routers. Have spent more then 5 h with no success.

Good product when it works Stopped working after 40 days, NO warranty NO customer service Waste of money

Be careful. I just migrated my Slaesh's to MR3U. Made a mistake that installed the latest CC2674P10 firmware which is a DEV firmware. After one day, all of my devices (100+) disappeared. Even after rolled back to Shlaesh's coordinator. FInally after few hours of work, search, Gemini chats, I installed the 20240716 firmware and now it works like a charm. And also there is an issue with the Thread addon in HA, since it needs a serial USB device even for the network based MR3U, so I had to re-plug my Slaesh's coordinator to be able to install the Thread on LAN 🙂 Shame

i have MRW10, Works with zwave and zigbee 👌🏻

Works like a charm. If you're replacing an old one @digiblur has a video on YT on how to do...

I just installed one the other day and I must say I did it with Zigbee2mqtt and added it all to my Homey. And it’s a world of difference from my ZHA CC2531.

The interesting thing about this all is that Texas Instruments is buying Silicon Labs anyway, so soon both chips will come from the same company.

The SLZB-MR4U is equipped with one Silicon Labs EFR32MG26 and one Texas Instruments CC2674P10 chipset, whereas the SLZB-MR5U features two Silicon Labs EFR32MG24 chipsets. Currently, the SLZB-MR4U is the flagship option for users who want Zigbee and Matter running on two different chip platforms. It’s recommended to use the Texas Instruments chipset for Zigbee and the Silicon Labs chipset for Matter.

I have the MRW10U, and it's been rock solid since getting it up and running. Took a bit of fiddling, because I was transitioning 60 ZigBee devices and like 10 z-wave ones from my old USB dongle to the new poe one. So I had to get them running in parallel to do the transition and not lose functionality. But it's been great since. Plenty of firmware updates from the manufacturer too

Just installed a couple of MRU4's, each connected to is own ZigBee2MQTT docker instance, to one Home assistant instance. These replaced a couple of Raspberry Pi 1 with Sonnoff adapters, as both Pi's failed in a couple of days. As Z2M held all the devices pairing data, I plugged everything in and everything just worked - nice!

I received mine few days ago and it was a breeze. I just configured the MR3U with ZHA as a coordinator and HA asked me if I wanted to migrate my devices. It only took 5 minutes and everything is working just fine

Been running one for a while, zigbee only as that's all I have. Its been rock solid stable, even more so than the previous POE zigbee co-ordinator I used to have. I would occasionally have the last one start not getting updates from 1 Sonoff temperature sensor that a reboot would solve, but i get nothing off the sort with this one.

I bought the MR4U version. Migrated from a USB coordinator on ZHA no issues.

I use this currently in Home assistant with zwave js and Z2M. Previously I was using an USB stick and my room that has the server was too far away from where my sensors are. The SLZB allowed me to connect in a central part of my house via POE. It's been a stable connection since it was configured. I had some questions during my initial install and support was quick to respond and help.

The agent was super helpful and quickly walked me through the process of triaging and resolving my issue (a memory corruption in the TI chip that caused it not to respond to z2m connections at all). I'm very happy to have access to such great support for this product.

Works great and controls over 20 devices, supports PoE, I use it in a rental house, so the installation is ultra compact. I recommend it before buying!

I use the Nano MG24 now for a couple of days as Thread Radio and Thread Border Router (OTBR) and it works good and stable.

Avevo già SLZB-06 (ottimo prodotto) e l’idea di avere, all’interno dello stesso device, Z2M e MQTT (e altri software) indipendenti da Home Assistant mi ha stuzzicato all’acquisto. Installato in pochi secondi, arriva già funzionante e attivo. È sufficiente aggiornare i vari software ed è subito pronto all’uso con Home Assistant. Ho scelto di interfacciare il coordinator tramite MQTT interno in bridge con l’MQTT di Home Assistant e la rete Zigbee è immediatamente operativa. In questo modo, se Home Assistant si riavvia o si spegne, utilizzando l’MQTT interno di SMHUB in bridge, Zigbee2MQTT rimane sempre attivo. Sono riuscito inoltre a importare il backup di Z2M che avevo come add-on in Home Assistant, quindi non ho dovuto nemmeno ricreare la mia rete Zigbee. Che dire: le aspettative erano molto alte e, dopo 1 mese di test, posso dire che è il prodotto perfetto per le mie esigenze. SLZB, come sempre, non mi ha deluso!

I'm very happy with how my request was handled. Support was able to offer an effective solution to my problem. I thought my device was out of order, but thanks to their help, I can now fully enjoy it.

Bravo pour la rapidité et l'efficacité de votre soutien à la clientèle. C'était la première fois que je vous contactais et j'ai été agréablement surpris qu'on me réponde aussi rapidement. J'enlève une étoile parce que le premier critère sur lequel je me base pour juger d'un produit pour maison intelligente est la stabilité. Je ne trouve pas ça normal d'être obligé de débrancher et de rebrancher un appareil après l'avoir mis à jour. J'avais un "Connect ZBT-1" avant d'utiliser votre produit et je n'ai jamais eu ce genre de problème.

A lovey piece of hardware. I can use Zigbee2MQTT on it connected to my Home Assistant broker without messing about with my Home Assistant installation of ZHA. If they can get the matter bridge hass plugin to be installed, I can run Matter Bridge on this device as its a pain to update on Home Assistant. I am looking forward to the possibles in the future.

Very good device! The radio and processing are done in one device, so higher-level data packets can go to the smart home controller, where QoS can be used in the transmission of packets, creating a much more stable wireless network.

The ultimate geek/nerd gadget that is practical and you get tired on Home Assistant monster !

Okay, here are my first impressions. Since the whole thing is modular, you only get what you ordered! In my case, the basic version + PoE module + Z-Wave module, and the first thing to do is assemble the whole thing. But before that comes taking it apart, which is a bit tricky, but thanks to the instructions, it was possible without damaging anything!

Interesting toy, can keep you busy for a long time at a good price. I'm personally splitting my smart home setup into small systems that can run independently of each other.

Même si le SMHUB Nano semble naturellement lié à une domotique ouverte, on peut aussi l’envisager en complément de Maison. Son coordinateur Zigbee l’ouvre à un vaste catalogue de produits, tandis que Matterbridge le transformera en pont Matter pour remonter tous ces périphériques dans l’app d’Apple.

The reason I prefer the ... SMHUB is because I can run both Z2M and OTBR on it (I currently run Z2M on my server, using a Sonoff Dongle-P, so I hope to transfer its network to the SMHUB without much issues, and with a dedicated Thread border router I can stop using my HomePod for it).

So, am I happy with the final result? Yes! Very much so, in fact. It’s a pretty good successor to my previous setup. I generally enjoy running software with different purposes on separate hardware, and this aligns quite well with that methodology. It’s really nice to have a simple device that manages my Zigbee network and simply exposes an MQTT broker, while simultaneously tying in with my Tailscale network.

Avec ce nouveau produit, la marque vient combler une case encore couverte par personne. Elle permet à des utilisateurs débutants, ou ne désirant pas déployer un écosystème complexe et coûteux via Proxmox, de faire de la domotique agile et évolutive.

Great product, just works! Now i have; - zwave - zigbee - matter over tread - rfxcom shared via usb Super!

SLZB-MR4U Le ho provate tutte, anche con intelligenza artificiale ma thread non comunica e non si integra a home assistant. Zigbee funziona solo in ZHA. Come devo fare?

Buggly WebUI, buggly RF module - needs to be updated, CORS problem with WebUI forwarder with router. Many questions at WebUI functionality. Support not hers and have no ability to answer.

Best zigbee coordinator ever,.. but missing source code ..

The SMHUB Nano has a MG24 as well and runs OTBR. The web portal makes installing the addon and updating super easy. OTBR communicates with the thread integration via ethernet and is very easy to setup. You only need the Nano IP address. The rest is the same with matter.

SLZB-Ultima es uno de los hubs domóticos más completos y versátiles del mercado actual.